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MrSimon.io

Privacy Policy

Last updated: July 17, 2026

1. Introduction

Welcome to MrSimon.io ("I", "my", or "me"). I am committed to protecting your privacy. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website https://mrsimon.io and use my AI Assistant as a Service. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use my services.

2. Information I Collect

I collect various types of information to provide and improve my services to you. This includes:

  • Personal Data: Information that can be used to identify you, such as your name, email address, phone number, and business name, which you voluntarily provide when you register for an account, book a consultation, or contact me.
  • Usage Data: Information about how you access and use my service, such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of my service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • AI Assistant Interaction Data: Data generated through your AI assistant's operations, which may include customer inquiries, responses, and other conversational data. This data is used to operate and improve your specific AI assistant and is treated with strict confidentiality.
  • On-site chat (“Ask Simon”): If you use the AI chat on this website, the messages you send are transmitted to ElevenLabs, which generates the replies. If voice features are used, audio may also be processed. Please do not share sensitive personal or financial information in the chat.

3. How I Use Your Information

I use the information I collect for various purposes, including to:

  • Provide, operate, and maintain my AI Assistant as a Service.
  • Improve, personalize, and expand my services.
  • Understand and analyze how you use my services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of my partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
  • Process your transactions and manage your orders.
  • Find and prevent fraud.

4. Disclosure of Your Information

I may share your information in the following situations:

  • With Service Providers: I may share your information with third-party vendors, service providers, contractors, or agents who perform services for me or on my behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • For Business Transfers: I may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of my business to another company.
  • For Legal Reasons: I may disclose your information where required to do so by law or subpoena or if I believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce my Terms of Service or to protect the security or integrity of my service; and/or (c) exercise or protect the rights, property, or personal safety of MrSimon.io, my users, or others.

5. Third-Party Services

My website and services may integrate with or contain links to third-party websites and services, such as Calendly for scheduling, and various analytics platforms. These third parties have their own privacy policies. I encourage you to review the privacy policies of these third parties before providing any information to them. I am not responsible for the content or privacy practices of third-party sites or services.

Third-Party Service Disclosures:

  • ElevenLabs: The on-site “Ask Simon” chat is powered by ElevenLabs. Messages you send in the chat (and audio, if you use voice features) are processed by ElevenLabs to generate responses, subject to their privacy policy.
  • Calendly: For scheduling calls, I use Calendly. When you book through my site, your information (such as name, email, and chosen time) is processed by Calendly, subject to their privacy policy.
  • Google Tag Manager & PostHog: I use Google Tag Manager to load site tags and PostHog for product analytics, to understand how visitors use the site (for example, pages viewed and actions taken). These tools may set cookies and can collect data that, depending on configuration, may be linked to you. They help me improve the site; they are not used to sell your data.
  • Hosting & delivery: The site is hosted on Vercel and served through Cloudflare, which process technical request data (such as IP address) to deliver and secure the site.

6. Security of Your Information

I use administrative, technical, and physical security measures to help protect your personal information. While I have taken reasonable steps to secure the personal information you provide to me, please be aware that despite my efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your personal data. To exercise these rights, please contact me using the information provided below.

8. Changes to This Privacy Policy

I may update my Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Me

If you have any questions about this Privacy Policy, please contact me at hello@mrsimon.io.